Add an exception for ffmpeg.exe in your antivirus (e.g., AVG Allowed Apps ).
In the field, click the browse button and select the ffmpeg.exe you just moved. Solution 2: Fix Antivirus and Permission Issues
If you want sound, ensure an audio device is selected. If not, set it to "None" to see if the video records without it. ffmpeg fails to download · Issue #2213 - GitHub sharex download of ffmpeg failed
If you use the portable version and recently moved it, open ApplicationConfig.json in your ShareX folder and ensure the drive letters in the paths match your current drive. Solution 3: Check Audio/Video Source
Ensure your Video source is set to something other than "None" (try "GDI grab" if "screen-capture-recorder" fails). Add an exception for ffmpeg
Antivirus software (like AVG or Windows Defender) often flags the automatic download as suspicious.
This error typically occurs because of network interruptions, firewall blocks, or broken file paths in portable versions. Below is a comprehensive guide to fixing this by manually installing FFmpeg . Why the Download Fails If not, set it to "None" to see
Visit the ShareX FFmpeg releases page on GitHub and download the latest zip file (e.g., ffmpeg-x64.zip ). Extract the Executable: Open the zip and find ffmpeg.exe .
Move ffmpeg.exe to your ShareX tools folder. For the standard version: Documents\ShareX\Tools .
Add an exception for ffmpeg.exe in your antivirus (e.g., AVG Allowed Apps ).
In the field, click the browse button and select the ffmpeg.exe you just moved. Solution 2: Fix Antivirus and Permission Issues
If you want sound, ensure an audio device is selected. If not, set it to "None" to see if the video records without it. ffmpeg fails to download · Issue #2213 - GitHub
If you use the portable version and recently moved it, open ApplicationConfig.json in your ShareX folder and ensure the drive letters in the paths match your current drive. Solution 3: Check Audio/Video Source
Ensure your Video source is set to something other than "None" (try "GDI grab" if "screen-capture-recorder" fails).
Antivirus software (like AVG or Windows Defender) often flags the automatic download as suspicious.
This error typically occurs because of network interruptions, firewall blocks, or broken file paths in portable versions. Below is a comprehensive guide to fixing this by manually installing FFmpeg . Why the Download Fails
Visit the ShareX FFmpeg releases page on GitHub and download the latest zip file (e.g., ffmpeg-x64.zip ). Extract the Executable: Open the zip and find ffmpeg.exe .
Move ffmpeg.exe to your ShareX tools folder. For the standard version: Documents\ShareX\Tools .