Download _verified_ing Patch-download _verified_-details.7z Failed With: Error Code 0
If the exit code is 0 but the file still fails to process, it may be a privilege issue on the server itself. Open on the server machine. Right-click on the ManageEngine UEMS - Server service.
If you are using a , the error may stem from an HTTPS handshake issue.
Security layers may block the download of compressed .7z files or restrict access to vendor URLs. If the exit code is 0 but the
Change the value from to HTTP (or vice versa, depending on your server's configuration). Restart the agent and attempt the scan again. 2. Configure Antivirus and Firewall Exceptions
Under the tab, ensure it is using a system admin account rather than a local system account if network shares are involved. Troubleshooting Checklist Patch Management - PitStop ManageEngine If you are using a , the error
In new setups, initiating a scan immediately after agent installation can trigger this error before the agent is fully synchronized. Step-by-Step Solutions 1. Adjust Connection Protocol (Distribution Server)
Add the DesktopCentral_Agent or UEMS_Agent folder to your antivirus exclusion list. Restart the agent and attempt the scan again
Ensure patchdatabase.manageengine.com and other vendor URLs are whitelisted in your proxy settings. 3. Update Proxy Settings
Ensure the credentials provided have "download" privileges for executable and archive files.
Navigate to the Windows Registry on the affected client machine: HKLM\Software\WOW6432Node\AdventNet\DesktopCentral\DCAgent . Locate the key.
