Specifically designed for commercial accounts to control multiple receivers at once via the Google Play Store . 3. Troubleshooting Connection Issues

Tap the remote control icon located next to the Settings gear.

Losing your physical remote can be a major inconvenience, but you don't need to wait for a replacement to arrive in the mail. You can directly to your smartphone or tablet, giving you instant control over your receiver.

Use your mobile device as a remote control | DIRECTV Support