This specific application is required when you use , such as: Personal Identity Verification (PIV) cards. Smart cards or hardware tokens.

The DocusignPKI.exe file is a Windows utility application designed to facilitate during the signing process. Unlike standard electronic signatures, which often rely on email verification, digital signatures use PKI technology to bind a signer's identity to a unique digital certificate.

To ensure security, it is highly recommended to download this file only through official Docusign prompts or verified support links.

: Follow the Docusign PKI Setup wizard steps to complete the installation.

Hi ​ @luciano. neto , and ​ @Hengfeng Ge , Thank you for following up. You can download the PKI installation package, here: https: Docusign Community

: If the installation fails, try running the file as an Administrator. You can also use the Command Prompt (CMD) with the command DocuSignPKI.exe -all=true to ensure a full installation.

Yes, the legitimate DocusignPKI.exe provided by Docusign is safe and uses industry-standard encryption protocols to protect your documents. Download links Docusign PKI | Community

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